Thank you for shopping with Daczar. We are committed to providing quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns only if the following conditions are met:

  • The return request is raised within 7 days of receiving the product.

  • The product is unused, unwashed, and unworn.

  • All original tags, labels, and packaging are intact.

  • The product is in its original condition without any damage caused after delivery.

  • A valid order number or proof of purchase is provided.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Products purchased during clearance or final sale.

  • Gift cards.

  • Products damaged due to misuse or improper handling by the customer.

  • Items returned without original packaging or tags.

  • Products that have been washed, altered, or used.

3. Damaged, Defective or Wrong Product

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

Please contact us within 48 hours of delivery by sharing:

  • Your Order ID

  • Clear photos of the product

  • Photos of the package

  • A brief description of the issue

After verification, we will arrange a replacement or process a refund, as applicable.

4. Exchange Policy

Exchanges are available for eligible products, subject to stock availability.

If the requested size or product is unavailable, we may offer:

  • Store Credit

  • Refund (if applicable)

  • Exchange for another available product

5. Refund Policy

Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.

  • The refund may take 5–10 business days to reflect in your account, depending on your bank or payment provider.

For Cash on Delivery (COD) orders, refunds may be processed via bank transfer or another mutually agreed payment method after verification.

6. Return Shipping

If the return is due to:

  • Wrong product delivered

  • Damaged product

  • Manufacturing defect

Daczar will bear the return shipping charges.

If the return is requested for any other eligible reason (such as size preference where applicable), return shipping charges may be borne by the customer.

7. Cancellation Policy

Orders can be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled. Customers may initiate a return after delivery if the product is eligible under this policy.

8. How to Request a Return

To request a return or refund, contact us with the following details:

  • Order ID

  • Name

  • Contact Number

  • Reason for Return

  • Supporting Photos (if applicable)

Our support team will guide you through the return process.

9. Contact Information

Daczar

Website: https://daczar.in/

Email: Timesbull@gmail.com

Phone: +91 8810629400

Address:
C-123, Sector 19, C Block, Near DM Chowk, Noida, Uttar Pradesh, India

10. Policy Updates

Daczar reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon being posted on this page.